Setup and Configuration Information (similar for Windows 98)
Please read the following documentation carefully and completely!
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|Windows 95 comes with it’s own built-in set of tools that you can configure
to use with your new RiverNet Internet connection. These tools include
a Dial-Up Adapter that dials your modem, a Network Configuration Program
that controls how your computer connects to the RiverNet Server, and Microsoft
Internet Explorer, a popular Browser program that you can use to view the
World Wide Web.
Before starting the setup and configuration procedure, it is recommended that you resolve any known conflicts with your computer software and/or hardware especially those that directly effect system performance, such as memory usage, and any known conflicts with the Communications/Serial Port(s).
You will need to know the following: Brand and Model of your Modem and it’s rated speed. Modem Communications Port Assignment (Com1, Com2, etc.) You will need to know the type of telephone service you currently subscribe to and how to disable features such as Call Waiting.
1. Double Click on the My Computer Icon
Note: If you do not have a modem configured already, Windows 95 will walk you through the modem setup procedure. To start this procedure click on the Add button in the Modems Properties window.
4. If you already have a modem configured in the Modems Properties
window, highlight it and then click the Properties button.
Note: If these options are not available, your modem may not support them.
10. Click on PORT Settings near the bottom of the window.
1. From the Control Panel Double Click on the Network Icon.
NOTE: If your window has the "Dial-Up Adapter" and "TCP/IP" components in it as pictured below, skip steps 2 thru 7 and go on to the Network Configuration section below.
2. Click Add and then Double Click on ADAPTER from the list
You should now see Dial-UP Adapter and TCP/IP in the Configuration Window:
Please note, these are the only two components that should appear in the
configuration window. You can safely remove any and all other components
unless they are needed by another previously installed network device such
as an Ethernet LAN or Novel Network connection.
Your RiverNet connection does not use Client For Microsoft Networks, Client for Novel Netware, IPX/SPX or NetBEUI. These components should be removed from the configuration above unless they are required by another previously installed network device such as an Ethernet LAN or Novel Network connection.
1. Highlight TCP/IP and Click on the Properties Button.
Note: You may be prompted to insert the Windows 95 CD-ROM or Installation Disk. You may also be prompted to Restart your computer.
1. Double Click on the My Computer Icon.
Note: If you do not see the Dial-Up Networking Folder, refer to Create Dialup Networking Folder.
3. Double Click on the Make New Connection Icon.
"You have successfully created a new Dial-Up Networking connection called: "RiverNet" Click Finish.
Verify Your New Settings:
While in the Dial-Up Networking Folder, Right Click on the RiverNet
Icon and choose Properties.
· Hold the right mouse button down on the RiverNet Icon and drag
it onto the Desktop and let go of the mouse button. Select, "Create Shortcut
SET Internet Explorer Preferences
1. Right click on the Internet Explorer icon (globe icon on desktop)
Getting Connected for the 1st time:
From you desktop, double Click on the Shortcut to RiverNet Icon (Yellow
You should hear your modem initialize, dial out and connect to the RiverNet Server. Once connected to the Server you can open Microsoft Internet Explorer by double clicking on the Internet Explorer Icon (globe with magnifying glass) and begin surfing the World Wide Web!
If you are using Netscape Navigator as a browser, do the following to set up Netscape for RiverNet:
1. Start the Netscape Navigator browser by double clicking on the Netscape
Note: Microsoft Internet Explorer is the Web Browser included with Windows 95. It can be found on the desktop as an icon of a Globe with a small magnifying glass called; "The Internet." – If you do not see this icon, click Start, choose Programs, choose Accessories, and open "Internet Tools." – If you do not see Microsoft Internet Explorer listed here either, refer to your Windows 95 documentation for adding programs from the Windows 95 OEM Installation CD-ROM or Diskettes. If you do not have the CD-ROM or Diskettes, contact the store from which you bought your computer and ask them to make it available to you. As a registered owner you are entitled to the software provided with the system. If you still have difficulties, RiverNet can supply you with Internet Explorer diskettes, but you will still need your Windows 95 CD or diskettes for proper installation.
Getting Technical Assistance:
Technical Assistance is only a phone call away! We pride ourselves on providing quality service to our valued members. If for any reason you experience difficulty using the service due to a software configuration error, in Lancaster call: (804) 435-7739 during regular business hours Monday - Friday 9:00AM until 5:00PM.
If you have problems getting on the Internet, you may bring your computer (case only) to our store, and we will assist you for no charge. If a problem is found with your computer which must be repaired, our normal shop rates apply to any computer repairs. We also offer In-Shop Trouble-Shooting and Diagnostic Services at the rate of $60.00 per hour (Minimum of 1/2 hour).
If you need to purchase computer hardware… We offer a complete line of products including:
· Complete Computer