Please print this page for ease of reading while setting up your rules.

The new email server has a user interface for managing SPAM, so that some items being marked as SPAM which are put in your SPAM box can be put in your inbox instead.  Also, if you want to “Blacklist” SPAM emails that are coming into your inbox, instructions can be found here too.  Be sure you “Enable” your rules after you have added them.  Details about enable will be found below.

Here’s what you should do to setup personalized SPAM rules:
1) logon to internet

2) open Internet Explorer and go to our home page (www.rivnet.net)

3) click “Direct”  (on left, next to “Email Anywhere”) and then login to the web mail.  Use only your username and password.  Do NOT put the @rivnet.net after your username.

4) Click on the word “Spam” beside the “Spam” folder on the left of the screen to open the spam folder

5) Review the “Spam” email, and click on the checkbox to the left of the subject for any emails that should not be spam, and that you want to go into your inbox in the future.

6) Click on the “Action” pull down menu where you see the word “Move” and click on “White list sender”

7) To the right of the “Action” pull down menu, click on the “Folder” pull down menu and click on “Inbox”

8) Click OK to the right of the “Action” pull down menu

You have now added 1 or more rules to put email from the selected email address into your inbox.  Future emails from them will now go to your inbox.

TO “BLACKLIST” Spam emails that are coming into your inbox………

1) Do steps 1-3 above
2) Put a check in the checkbox of any of the emails which are considered SPAM by you
3) Click on the “Action” pull down menu where you see the word “Move” and click on “Black list sender”
4) To the right of the “Action” pull down menu, click on the “Folder” pull down menu and click on “Trash”
5) Click OK to the right of the “Action” pull down menu
You have now added 1 or more rules to put SPAM email from the selected email address into your Trash Folder.  Future emails from them will now go to your Trash folder.
ENABLE YOUR SPAM SERVER RULES – They don’t work unless they’re enabled

1) On the toolbar above the emails, click on the pulldown menu to the right of “Settings”

2) Click on “Server Rules”

9) Click on the checkbox in the upper right to “Enable” the rules.  This only needs to be done 1 time.  All future rules will be enabled.

To exit the Server Rules page, click on “Get Messages ” or click the “Home” (house) button to exit webmail and go to your homepage.  We hope enjoy your control over SPAM.  More info can be found here.